At LibreMD, you talk to the same person every time you call or email: your dedicated account manager.
This person will be with you from go-live and will understand you and your practice’s individual needs.
Working for You
Your account manager’s entire role at LibreMD is achieving the best outcome for you.
They will work with you on anything you need and will be with you every step of the way.
Part of a Team
While your account manager is your main point of contact, they are not your only point of contact.
There is an entire team of people at LibreMD to help you with your specialized needs—billing experts, technology advisors, and more.
We care about support—a lot.
Our approach to helping our customers is different.
Say Goodbye to Tickets
When you call or email, your account manager will work immediately to resolve your issue or answer your question. No ticket number or canned response.
Actually being listened to and understood by your EMR support is a great feeling; you should try it.
eChart Manitoba Launch
eHealth_hub Labs
eHealth_hub Diagnostic Imaging
eHealth_hub Client Registry Query
eHealth_hub Home Clinic Enrolment Service
PCQI Reminders and Data Extract
CCM Billing Support
ACW Reporting
ITDI Extract
Sometimes In-Person is Best
If you need our help in-person, we will be there. We’ve invested in on-the-ground support from the start, because sometimes things just can’t be fixed over the phone. Plus, sometimes we’ll just stop by to see if we can help with anything.
Where are these developers, anyhow?
At LibreMD, we have actual-real-life developers on our support team who work at the front line to resolve issues. Never hear “it’s with development” again. Talk to them yourself.
eChart Manitoba Launch
eHealth_hub Labs
eHealth_hub Diagnostic Imaging
eHealth_hub Client Registry Query
eHealth_hub Home Clinic Enrolment Service
PCQI Reminders and Data Extract
CCM Billing Support
ACW Reporting
ITDI Extract
Our Users Set Our Priorities
Every good feature in LibreMD came from a suggestion or conversation with our users. We can’t get enough of your ideas. Your feedback—about our software, our service, and more—is what makes us better.
Get in touch to learn more:
Experience a LibreMD demo firsthand.
Discuss transitions and data import.
Get to know our team, including account managers, developers, and others at LibreMD.
Find out more about how LibreMD can help to improve your practice.
